In this day and age, everything on digital commerce has a rating, and everything associated with customer relations also has feedback incorporated into it. That was certainly the case with my experience in medicine as a third-year medical student. However, wherever there’s feedback, I’ve noticed there’s the opportunity for the overly harsh critic.
I’ve certainly been guilty of giving harsh reviews (that I’ve regretted). In the heat of the moment, anything can go and, to be honest, it’s really quite difficult to control what is said during those particularly heated moments. In many instances, it can lead to resentment and foster a guilt prone state–like a possible contributing factor to exacerbate a psychotic episode or something a lot more serious. Yet, it happens all the time.
That is the reality that we all find ourselves in during this digital age. Thus, the question becomes: what is the solution to all of this overly harsh negative review? I think the answer to that may be to take a bit of time, or to put the technology down all-together.

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